# MeRM > AI-Powered CRM for Indian Businesses MeRM is a CRM platform built specifically for Indian businesses. It combines contact management, deal tracking, invoicing, and task management with AI features that score leads, predict deals, write follow-ups, and suggest next actions. ## Product Overview - Website: https://www.merm.in - Type: SaaS CRM (Web Application) - Target Market: Indian businesses (B2B and B2C) - Languages: English and Hindi - Currency: INR (Indian Rupees) - Setup Time: Under 2 minutes - Free Trial: 30 days, no credit card required ## Key Pages - [Home](https://www.merm.in/) - [Pricing](https://www.merm.in/pricing) - [About](https://www.merm.in/about) - [Contact](https://www.merm.in/contact) - [Help Center](https://www.merm.in/help) - [MeRM vs Zoho CRM](https://www.merm.in/compare/zoho-crm) - [Privacy Policy](https://www.merm.in/privacy) - [Terms of Service](https://www.merm.in/terms) ## Detailed Information - [Full Product Details](https://www.merm.in/llms-full.txt) ## Core Features - Contact and lead management with unified activity timeline - Visual deal pipeline (Kanban board) with drag-and-drop - GST-ready invoicing with line items and payment tracking - Task management with deadlines and priorities - Team collaboration with role-based access - Public lead capture forms (embeddable) - REST API for third-party integrations - CSV/Excel import for CRM migration - WhatsApp and email integration ## AI Features - AI Lead Scoring: Ranks leads by purchase intent and engagement - AI Follow-up Nudges: Smart reminders for calls, emails, and actions - AI Deal Predictions: Forecasts which deals will close - AI Email and WhatsApp Drafts: One-click personalised outreach - Smart Analytics and Insights: Surfaces trends and actionable data - Conversational AI Assistant: Ask questions in Hindi or English ## Pricing - Pro: INR 1,999/month (up to 500 contacts, 3 team members) - Pro Max: INR 6,999/month (up to 2,000 contacts, 10 team members) - Enterprise: Custom pricing (unlimited contacts and team seats) ## Industries Served Retail, Real Estate, Education, Manufacturing, Pharma, Textiles, and any B2B or B2C business that manages leads and deals. ## Contact - WhatsApp: +91 8127129312 - Email: msg.merm@gmail.com